In hospitality, frontline teams like housekeeping are the heartbeat of guest satisfaction. Yet some new technologies are seen as adding pressure, or worse, as a threat to jobs. At Park Hall Resort & Spa, a Radisson Individuals property in the…
AI is here to stay, and robotic cleaners are already busy at work Just recently I was asked to participate on a panel in what I would describe as a Question Time with an invited audience asking questions about the…
Should we fear Artificial Intelligence being used to carry out the more monotonous tasks in our lives? Let’s get one thing out of the way first – whether you imagine a housekeeper of the future will look like our sci-fi…