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Dive Into Deep Cleaning

Dive into deep cleaning

You don’t need to dive that deep into the new cleaning regime, but it might feel like this, including the protective gear sometimes required! Photo : William Warby Once a date on the calendar within all the standard housekeeping work…

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Hospitality Under Siege

Hospitality under siege

The battle to save the hospitality industry in the face of increasing restrictions and shutdown orders under COVID-19 measures is now involving petitions and threats of legal action against the UK government. Leading figures are backing a petition calling on…

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The Battle To Stay In Business

The battle to stay in business

While some iconic hotels face permanent closure, entrepreneurs are ready to rebuild industry In our last issue we celebrated the Hotel Housekeeping Honours, held at The Hilton Birmingham Metropole just before lockdown measures began to send our industry into a…

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FRESH NEW START

FRESH NEW START

Sleeping in ‘The New Normal’ Guests will see quite a few changes during a stay, and probably most be in contact with the beds’ mattresses, pillows, toppers and duvets in their room. Jan Raycroft sought some peace of mind from…

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Retention In Times Of Hardship

Retention in times of hardship

Bob Cotton OBE, has spent a lifetime in the hospitality industry and is a member of P&G Professional’s Expert Advisory Council. The UK hospitality industry is set for troubling times. Hotels are susceptible to economic cycles, geopolitical instability, and unusual…

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BETTER DAYS WILL RETURN

BETTER DAYS WILL RETURN

Her Majesty the Queen said in her speech that ‘We will meet again’. Guests will return and Janice Raycroft suggests ways here for, when we do meet again, it will be better, brighter and more sustainable for the long term.…

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Blooming Brilliant!

Blooming Brilliant!

Flowers make people feel good. They bring beauty to the workplace and a sense of warmth and welcome to the visitor. Making flowers look good isn’t as hard as you think. Everyone can create effective arrangements - they don’t have…

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