Traditional cleaning products often come with strong odours, harmful residues, and environmental impact. Delphis Eco takes a different approach, offering plant-based, non-toxic solutions that are as gentle on people, animals and the planet as they are tough on dirt. Their…
Some ingenious minds study the surveys of guests and then come up with ideas to enhance their experience during a stay in our hotels. Sometimes housekeeping teams applaud the results, and other times shrugs or raised eyebrows greet the latest…
Whether it’s immaculate linen on dining tables or goodies in guest rooms which encourage cosy Christmas snuggles, there are some excellent choices. When the party season is in full sparkle and corks are popping to celebrate the coming holidays, creating…
Over 150 guests enjoyed a memorable evening hosted by Cleanology at The Law Society in the heart of London when they raised over £34,000 to help The Hygiene Bank charity play a major role in beating the stigma of hygiene…
Why succession planning in hotel housekeeping departments is crucial for success There has consistently been a lack of preparation for when staff leave or retire, often taking with them more than our best wishes for the future – a plethora…
The UK Housekeepers Association (UKHA) the largest such association in Europe, is dedicated to supporting the professional status of housekeeping professionals and has partnered with Lycette Associates to deliver a free housekeeping scholarship in early March, 2026. UKHA Members and…
The joy of emotional intelligence Awareness of how we interact with others can be a game-changer for teams and managers In our last issue we looked at the impact AI is having on our profession. Whilst some are concerned, it…
The tools used by housekeeping staff need to help them glide through their work With guests now scrutinising cleanliness and sustainability credentials like never before, it's vital that hospitality venues can balance the pressures of meeting ever-growing user expectations, while…
Iwona Korczak, director of accommodation services at Royal Lancaster London, shares an insight to a success story for guests and staff Can you tell us a bit about your background and journey in hospitality? How did you come to lead…
Excitement is building as we’re making plans for this year’s Triple H Awards (HHH), which will be held at The Grand Brighton on 11 September. The evening promises to be one filled with networking opportunities, pre-dinner drinks reception, three-course dinner…