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Humans versus machines

The pandemic has accelerated the roll-out of technological advances in hospitality which see guests being able to have far less contact with staff, but now the battle begins, writes Sue Bromley. It’s some time now since the development of robotic…

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Celebrate your authenticity

Heritage, sustainability and bringing community and service together, will be key trends in hospitality uniforms this year Bespoke Textiles collection add the finishing touches to make your brand stand out Katie Young Gerald, an award-winning designer and founder of Bespoke…

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The perfect setting awaits

Whether it’s dining indoors or out, give your guests a reminder of why they love the hospitality experience with pristine table linen. In a world turned upside down due to Covid-19, we’ve seen the resilience of the hospitality industry push…

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New beginnings

Lorraine Dale, national chair of the UKHA has a message for our readers: Lorraine Dale What a difference a year makes! As a hardworking passionate housekeeper with a vested interest in the industry my heart goes out to all of…

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Perfect little touches

Our returning guests will be both delighted and reassured to see shiny, new appliances and the toiletries and well-being choices which make a stay extra special In recent issues we’ve looked at replacement beds and bedding plus pristine new-look bathrooms.…

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The new cleaning regime

Do we now need to see what is usually referred to as ‘deep cleaning’ as simply part of enhanced sanitisation protocols rather than a date on the calendar? We’ve talked a lot in recent issues about how the often ‘invisible’…

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