Back to doing what we do best

Sun and sea, beautiful countryside, or city sights plus, of course, superb housekeeping standards is what all our guests want to experience as hotels re-open for the summer staycation season.

We know you’ve all been very busy in the build-up and that an awful lot of checking and counting supplies of linen and other hospitality ‘musts’ has been going on. For instance, as staff at the 150 Hilton hotels across the UK were gearing up to launder 900,000 towels, change 400,000 duvet covers, make 600,000 key cards and pop 3,000 champagne corks over the summer weeks as guests spend time with friends and family indoors again.

Up and down the country, Hilton has seen leisure stay searches rise with popular destinations for summer including Hilton Brighton Metropole, Waldorf Astoria Edinburgh, Hilton Bournemouth and DoubleTree by Hilton Bath.

With over 14,000 rooms in London alone, the hotel group has seen searches for London staycations increase by 20 per cent week-on-week, as travellers once again look to book weekends away in the capital.

Stephen Cassidy, managing director, Hilton UK and Ireland, said: “We are delighted to be welcoming back leisure guests to our properties in England, after what has been the toughest year in the hospitality industry’s history. This is a crucial step to kickstarting tourism activities in the UK, as well as a meaningful recovery for the sector. With pent-up demand for a safe summer of travel, we are excited to be able to welcome British holidaymakers back to Hilton hotels once again, offering best-in-class hospitality, cleanliness and booking flexibility.” Hilton is also celebrating the launch of two properties in Wales and London.

Hilton Garden Inn Snowdonia, the first internationally branded hotel in North Wales, is situated on an all-action site home to the world’s first inland surf lagoon. The Westminster London, within Curio Collection by Hilton, is in one of the city’s most sought-after districts.

Both opened in May. Guests here and at other Hilton hotels will benefit from the CleanStay programme. New standards include a Hilton CleanStay Room Seal to indicate that a room has not been accessed since being thoroughly cleaned and disinfected, increased frequency of cleaning of all public areas, and flexible housekeeping options.