We might have removed some of the comforts and ‘personal touches’ in rooms, but guests will scrutinise the essentials, Sue Bromley finds. As arriving hotel guests inspect and then relax in their sanitised rooms much of the work completed by…
The Triple H awards – Hotel Housekeeping Honours – recognise individuals and teams that stand out from the crowd and showcase exceptional industry professionalism and outstanding customer service in housekeeping. Nominate now! It’s simple to do The earlier you nominate,…
A newly-upgraded garment sanitising system for hotels has been released by Renzacci UK, capable of eradicating bacteria and various viruses from hotel workwear, tools and appliances, guest clothing and more. The British-made OzoCAB™ is a garment disinfection cabinet that not…
As hoteliers look to the staycation and leisure travel market to replace those missing guests – hopefully temporarily – from the business sector, the latest Premier Inn to open may well be perfectly placed to do just that. It’s in…
Matfen Hall, an award-winning luxury hotel and wedding venue in the Northumbrian countryside, has changed hands, so ending a long connection to the Blackett family. Walwick Estate Group chairman, David Harrison, says: “Sir Hugh and Lady Blackett have ensured that…
As we focus on what for many housekeeping staff is rapidly becoming the ‘New Day Job in The New Normal’ it’s important to not forget in all the hustle and bustle the part our teams played at the height of…
Many UKHA members may not have met up face to face to both socialise and share knowledge in recent months, but the power and versatility of the internet has kept many in touch. Best of all has been the series…
Leading laundry supplier CLEAN has secured a PRIM Bronze Award by the Proactive Risk Intervention Management (PRIM) Fleet Standards. The road safety accreditation scheme, which is designed by industry experts, operators, former Met road policing developers, road risk providers and…
New columnist Delia Cannings shines her torch on auditing, room checking and inspection of cleanliness in pandemic situations Delia Cannings As many of you return to work and open your doors to the public, our hotels are starting to buzz…
The Maria Mallaband Care Group (MMCG), one of the UK’s largest independent – and growing – care providers, has confirmed the continuation of its relationship with commercial laundry provider Miele Professional, through its approved partner, JTM Service Ltd, to design…